FAQ
Ordering
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products and on our Size Chart Page.
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it. You may return the item if it doesn’t work out.
Shipping, Returns & Exchanges
We use major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the Shipping Policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
What is the Return Policy?
If a regularly priced item does not work out, you may return it for a refund within 30 days of receipt of the product. Sales on closeout or clearance items are final and not eligible for return. Customers are responsible for return shipping, and there is a 3% restocking fee on returns. Shipping fees are non-refundable in the case of returns. Please see our Returns & Exchanges page for policy details.
What is the Exchange Policy?
You may exchange a regularly priced item for 30 days from receipt of product. Domestic return shipping is free for exchanges. Please see our Returns & Exchanges page for policy details.
What is the Closeout or Clearance Item Exchange Policy?
Closeout items are not eligible for exchange with another product. You may request a variant exchange for the same item (different size or color). If we have the inventory available, we will grant your request at your expense for shipping on closeout/clearance exchanges plus a 3% restocking fee. Please see our Returns & Exchanges page for policy details.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Get in touch
Have questions about your order, or a general enquiry?

